For founders and independent, growing and established businesses.

Easier to buy from.
Easier to run.

We build the websites, customer contact systems and business tools that help you get started, serve customers and keep work moving.

Find your starting point Talk through your business
Websites & orderingPhone & emailCustomer managementConnected systems

What we do

A clear front door.
A connected business behind it.

Your website, phone and inbox are often where a customer starts. We connect that first enquiry to the booking, order, follow-up and team workflow that come next.

Our offers

Our headline offers.
A starting point, not the limit.

01

Starting something new

Founder Pro

You bring the business idea.
We get the digital foundations working.

Your brand essentials, domain, business email, website, phone and enquiry pipeline — set up together, tested and handed over.

What’s included

Logo, email signatures and business-card design. Staff inboxes. A mobile-friendly website with a clear contact route. A business number with greeting, call routing and voicemail. Customer records and follow-up tracking, plus training for your team.

Make it yours: add online ordering, payments, delivery management, an AI receptionist or marketing where scoped.

Pages, users, revisions and ongoing changes are agreed before work begins.

Setup + monthly supportDiscuss your launch
02

Keeping enquiries moving

Business Phone
& Support Setup

One clear number. The right person.
A better way to stay on top of enquiries.

A professional phone system, with the option to connect your helpdesk or scope an AI receptionist as your needs grow.

Explore the three levels
Business Phone
Business number, branded greeting, call menus, queues, hold music, opening hours, voicemail and staff apps.
Connected Support
Build on Business Phone with a separately scoped helpdesk connection for customer records, call activity, tickets, notes and follow-ups, subject to integration testing.
AI Receptionist
Build on Connected Support with an optional AI agent for approved FAQs, detail capture and a handover to your team, subject to testing and agreed handover rules.

Features depend on the selected services. We confirm and test ticket creation, call summaries and handovers before including them in your agreed setup.

Setup + monthly managementTalk about your calls
03

Growing across locations

Multi-Location
Operations

More locations.
A clearer view of the business.

Connect customer journeys, location-specific ordering, reporting and team handovers around the way your stores work.

Build around your locations

Begin with the connection that makes the biggest difference. We assess your existing tools, staff workflows and data access, then scope shared reporting, customer records or stock visibility where your systems support it.

Locations, integrations, permissions, ongoing support and acceptance checks are agreed before work begins. Bespoke work is quoted to scope.

Tailored setup + ongoing supportDiscuss your locations
04

Improving what’s already there

The 90-Day
Commerce Plan

Join up the customer journey
and the work behind it.

A focused engagement to improve your website, ordering or booking, customer records and team workflows around the bottleneck that matters most.

The plan & investment

First, understand and design. Agree the priority, scope and acceptance checks. Then build and connect. Test the complete journey with your team. Finally, launch and improve. Settle the system in and agree what comes next.

£1,999–£6,000+ setup
£150–£499+ per month for agreed support

Pricing depends on the services, integrations, locations and support you choose. Larger scopes may exceed these bands. Prices exclude VAT, added only where applicable. Third-party costs and allowances are agreed separately. The 90 days describe our engagement; third-party approvals and processing times are separate.

Priced to your scope£1,999–£6,000+ setup£150–£499+ / month supportExcluding VAT, where applicableDiscuss the plan
Tailored Services & Pricing

Commerce Lane provides a range of software development, digital infrastructure, managed technology and consultancy packages.

Our services are tailored to each client's business requirements. Pricing depends on the selected package, project scope, technical complexity, integrations, infrastructure requirements and ongoing support arrangements.

Where appropriate, we provide bespoke quotations and customised service agreements outlining the agreed deliverables, implementation charges, recurring fees, ownership arrangements and applicable third-party costs.

No single implementation fee, maintenance subscription or ownership structure applies universally to all Commerce Lane clients.

Support beyond the build

Keeping your business moving, day after day.

Ongoing maintenance, changes and practical help for your team, with clear responsibilities and agreed support coverage.

More about ongoing support

We help your team use the systems, work through everyday questions and coordinate compliance or provider requirements within the agreed scope.

Founder-led, with specialist legal or regulated advice provided by an appropriately qualified adviser.

A working relationship

We do the technical work.
You stay in control.

See how we work
  1. 01

    Understand & agree

    A clear problem, a useful scope and a written agreement.

  2. 02

    Build & connect

    Configure, integrate and test the journey with your team.

  3. 03

    Launch & look after

    A proper handover, with ongoing support where agreed.

How we work

Clear scope. Working systems.
Support that continues.

We understand the problem, agree what to build and test it with your team. You get a proper handover and a clear plan for ongoing support.

Where a launch needs provider applications or paperwork, we can help organise the evidence and coordinate the steps. Providers make their own decisions.

Let’s start with your business

What would you like
to work better?

Tell us what you do and where you need a hand. Email us a few lines, or give us a call.

office@commercelane.co.uk Call 020 8191 4134No obligation to proceed.